Team Leader – Front Desk – Get Hired Fast
  • Rotana Hotel
  • 28/04/2023
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Job Details

Job Category
Other Jobs
Job Type
Full Time
Job Experience
Not Mentioned
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Company Details

Company Name

Rotana Hotel


Job Description

We are on the lookout for a brilliant Team Leader – Front Desk to join our stellar team at Rotana Hotel in Doha.Growing your career as a Full Time Team Leader – Front Desk is a great opportunity to develop productive skills.If you are strong in planning, cooperation and have the right initiative for the job, then apply for the position of Team Leader – Front Desk at Rotana Hotel today! Job Description We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Team Leader – Front Desk you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as: Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy Ensure all guest registrations are completed and correspond with Opera PMS guest information Desired Candidate Profile Education, Qualifications & Experiences You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage. Knowledge & Competencies The ideal candidate will be customer driven and an extremely proactive and switched on personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies: Understanding Hotel Operations Effective Communication Planning for Business Supervising People Understanding Differences Supervising Operations Teamwork Adaptability Customer Focus Drive for Results Apply Now Company Industry Hotels Hospitality Department / Functional Area Chefs F&B Front Desk Keywords Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at View email address on People Looking for Team Leader Jobs also searched Benefits of working as a Team Leader – Front Desk in Doha:● Company offers great benefits ● Opportunities to grow● Attractive package

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