We are hiring a resourceful Senior Field Service Engineer (Jubail) to join our awesome team at John Crane in Jubail.Growing your career as a Full Time Senior Field Service Engineer (Jubail) is an awesome opportunity to develop productive skills.If you are strong in teamwork, creativity and have the right personality for the job, then apply for the position of Senior Field Service Engineer (Jubail) at John Crane today!Job Description
At John Crane we are looking for a Senior Field Service Engineer who will work within the Regional Engineering team in Jubail, and will report to the Regional Sales & Aftermarket Manager. You primarily provide on-site (in the field) service to our external customers. When not on-site, you assist with day-to-day technical support to the region. This includes product selection and specification, troubleshooting, failure diagnosis and will involve working directly with internal and external suppliers and customers.Duties & Responsibilities
Field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers in plant or at customer’s site to resolve satisfactorilyDetailed failure analysis activities, including investigation / reporting / resolutionDetailed technical presentations to customers in order to support sales or drive root cause analysis exercisesManaging and report personal workload, forecast job lead-times to meet customer and departmental objectivesVisiting customer sites for technical measurement, seal installation and commissioningWorking in line with John Crane standards, procedures and policiesEnsuring quality & safety within functions/ tasks performed by himself/herself and staff reporting to him/herBeing responsible for exercising due diligence towards health & safety of self and others within the organizationEnsuring compliance with the applicable HSE instructions, requirements, laws and regulations received from customers, regulatory and statutory bodies.Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.The Individual
University degree in Mechanical Engineering or similar field.5+ years of professional experience in engineering and sales.Experience working in refinery rotating equipment/maintenanceEngineering knowledge in a proactive multinational and multicultural environment.Knowledge of CADA strong technical knowledge of John Crane product portfolio is preferredAbility to carry out failure analysis and lead Root Cause Analysis (RCA) mandatory – CAPA preferredVibration Cat 3 certification preferredCertified Maintenance & Reliability Professional (CMRP) PreferredExcellent knowledge and use of measuring instrumentationFluent English, while speaking in Arabic is an advantageAdaptable, flexible and appreciative of an array of cultures and customs.Team player and willing to travel at short noticeExcellent oral and written communication and presentation skills.The ability to work under pressure and a methodical approach to work.About Smiths
At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.About John Crane
John Crane (www.johncrane.com) is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products including mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Fiscal year 2016 revenue was greater than 1 Billion USD (£830m). John Crane is part of Smiths Group (www.smiths.com), a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.Benefits of working as a Senior Field Service Engineer (Jubail) in Jubail:● Learning opportunities● Advancement opportunities● Competitive salary