JOB DESCRIPTIONPOSITION OBJECTIVEThe position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experiencePerform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store managerKey ResponsibilitiesCustomer Service:Greet the customers and assist them in selecting the right product.Convert the window shoppers to ultimate buyers.Promote the Club Apparel Loyalty Program of the company for repeat salesServe Customers with the highest standards and follow the company guideline of selling ( GUEST ‒ Greet, Understand, Explain, Sell, Thank)Must be updated about the various brands of the group for suggestive selling to the customersGrooming / Attitude / Knowledge:Must be presentable and well-groomed at all the timesFlexible to work for extended hours during the Sale periodMust possess up to date product knowledge and ensure minimal stock loss.Flexible to work for extended hours during the Sale period.Merchandise: Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout normsEnsure all VM guidelines are followed and all Stock Norms on clearance are maintained.Record the inventory inward / outward and maintain the report of the sameProcess: Handle the POS (Point of Sale) / Billing Counter efficientlyTally money in the cash till during the beginning / end of the shiftsIssue receipts / refunds / change to the customers correctlyProcess the payments by cash / credit cards / vouchers / automatic debitsEnsure awareness and vigilance at all times of security in the store without any negligenceMust be flexible to work for varied shifts and overtime as per the business requirementAdhere to SOP & Loss Prevention PoliciesMaintain confidentiality of the sales figures to the outside party