Revenue – Reservation Agent – Urgent Position
  • Rotana Hotel Management Corporation
  • 28/04/2023
Post Job

Job Details

Job Category
Other Jobs
Job Type
Full Time
Job Experience
Not Mentioned
Not Mentioned
Publish Date
End Date
Job ID
Available places

Company Details

Company Name

Rotana Hotel Management Corporation


Job Description

We are hiring a driven Revenue – Reservation Agent to join our all-star team at Rotana Hotel Management Corporation in Oman, Oman.Growing your career as a Full Time Revenue – Reservation Agent is an awesome opportunity to develop competitive skills.If you are strong in people management, critical thinking and have the right mindset for the job, then apply for the position of Revenue – Reservation Agent at Rotana Hotel Management Corporation today!Revenue – Reservation AgentJob DescriptionWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservation Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as: Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to enquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. Show complete product knowledge, understand rate structure and apply rate management Maintain established filing system for all correspondence and collate reports as required by Reservation Manager or Supervisor Promote and maintain good public relations and endeavors to maximize business Maintain an accurate room status at all times Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified SkillsEducation, Qualifications & Experiences: You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset. Knowledge & Competencies: The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies. Job Location Salalah, Oman Enjoy authentic Omani hospitality and five-star luxury at the stunning Salalah Rotana Resort. Situated just 35km from Salalah International Airport and overlooking the beautiful turquoise waters of the Indian Ocean, it is the perfect place for guests looking to relax and unwind, while nearby attractions include the UNESCO World Heritage-listed Al-Baleed Archaeological Park, the famous Su… ltan Qaboos Mosque and many museums and cultural landmarks. The resort’s 422 deluxe guestrooms and suites feature a comprehensive range of modern amenities suiting the needs of business and leisure travellers, including families. Choose from a range of accommodation options providing prime views overlooking the beach, manmade canals or beautiful gardens, ensuring an unforgettable experience. Salalah Rotana Resort’s five incredible dining venues showcase the finest local and international flavours. Go on a global culinary journey at Saffron, our all-day dining restaurant; dine on delicious Arabian-inspired fare at The Beach Bar & Restaurant; relax by the beach with a refreshing drink at Coco-Shack Beach Bar, or take a gastronomic tour of the Far East at Silk Road, our signature restaurant. For friendly get together or casual business meetings, Arabesque Lounge & Terrace serves up a delicious menu of light snacks and hot and cold beverages, or share a private romantic meal with your loved one on the beach with your own personal butler tending to your every requirement. Salalah Rotana Resort’s comprehensive range of conference facilities comprise four high-tech, flexible meeting rooms equipped with the latest audio-visual technologies, as well as the spacious Al Hajar Ballroom. For the ultimate leisure experience, Bodylines Fitness & Wellness Club features world-class facilities including a fully-equipped gymnasium, two swimming pools, two tennis courts, saunas and steam rooms while Zen the spa is the place to relax or rejuvenate. Young guests can have fun at Flipper’s Kids Club.Benefits of working as a Revenue – Reservation Agent in Oman, Oman:● Excellent benefits● Company offers career progression opportunities● Competitive salary

Share Details