We are looking for an expert Job In Neom Saudi Arabia to join our diverse team at in Riyadh.Growing your career as a Full Time Job In Neom Saudi Arabia is an amazing opportunity to develop relevant skills.If you are strong in communication, critical thinking and have the right drive for the job, then apply for the position of Job In Neom Saudi Arabia at today!Jobs in Neom Saudi Arabia April 28, 2023 Mallu Tech Port IT Special Devices Specialist Job Description Sector OXAGON NEOM is a new vision of what the future could be. It’s an attempt to do something that’s never been done before and it’s coming at a time when the world needs fresh thinking and new solutions. Put simply, NEOM will not only be a destination, but a home for people who dream big and who want to be part of building a new model for sustainable living. Provide primary support for IT and OT operations devices, coordinate, and escalate required support with Port IT infrastructure, NEOM IT Share Services, OXAGON IT department or suppliers. Operate, maintain, and configure IT and OT operations and communication equipment, like Vehicle Mounted Tablets, Rugged Laptops, Handhelds, Push to Talk radios and stations, Critical communication devices as Tetra radios, Tetra vehicles radios and Tetra stations. Provide primary support for Gate Operating Systems devices, as Gate kiosk, Gate printers, Gate OCR devices and cameras as well as License Plate Recognition cameras. Responsible for IT and OT operations devices coordination and escalation support with Port IT infrastructure, NEOM IT Share Services, OXAGON IT department or suppliers. Assist in IT and OT devices implementation, distribution, and inventory, ensuring performance, availability, and security of devices First point of contact for customers seeking technical assistance regarding IT and OT Port devices. Perform troubleshooting through diagnostic techniques and pertinent questions, walk the customer through the problem-solving process and direct unresolved issues to the next level of support. Maintain the inventory of Port devices including standard laptops, desktops, printers, conferences devices, Plotters, VMTs, HHS, PTT, etc. Support and coordinate the maintenance and operation of external communications antennas in conjunction with IT Port communication experts, NEOM IT Share Service and OXAGON IT teams and suppliers. Provide primary support for RFID and PDS operations devices, coordinate and escalate required support with Port IT infrastructure or suppliers. Work with the Infrastructure Team on establishing principles, practices, implementations, documentation, and maintenance procedures in line with NEOM policies. Plan, coordinate and execute the interventions necessary for the optimal functioning of the IT and OT Port devices. Ability to maintain cooperative working and positively communicate relationships with team and customers to interact with all levels within OXAGON and external Parties. Have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Strong customer-oriented approach and be able to deal with customers under stress situations. Strong problem-solving skills specifically to IT and OT operation and communication devices. Strong understanding of the needs of the Port users to solve their problems as quickly as possible. High energy, enthusiastic and proactive self-starter, self-motivated with the ability to work in a fast-moving environment Reliable, focused, with demonstrated ability to meet goals and deadlines. Track record as a strong team player with effective teamwork and communication skills. Good interpersonal skills written and verbal. Requirements: 5+ years’ experience as IT Engineering support, IT infrastructure operations, IT service management and/or IT business operations experience. 5+ years’ experience providing technical assistance with computer systems, hardware, and software. 5+ years’ experience in computer systems configuration, set up, and maintenance. 2+ years’ experience in container and/or general cargo terminals and shipping industry Knowledge of communication radios, position detection system and Port Vehicle Mounted Tablets. Bachelor’s degree in Electronic Engineer, Telecommunication, Computer Science, information technology or related field A+ CompTIA Certified desired ITIL Certification is a plus Strong working knowledge of Microsoft Office, especially MS Project, Visio, Excel, Power Point, SharePoint. APPLY ( )Benefits of working as a Job In Neom Saudi Arabia in Riyadh:● Company offers great benefits ● Company offers career progression opportunities● Attractive package