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POSITION SUMMARYTrim, water, and prepare flowers for display. Receive flowers from suppliers, including verifying correct quantities, refusing flowers that are not in acceptable condition, and logging in flowers received. Design and create custom floral arrangements for public areas, restaurant outlets, banquets and guest rooms. Deliver flowers and floral displays/arrangements to customers, property sites or off-site locations. Follow up with customer or department to ensure floral order is delivered as requested. Coordinate site set-up of floral displays/arrangements. Keep storeroom neat and clean at all times. Follow checklist for cleaning shop before closing. Report accidents, injuries, and unsafe work conditions to manager complete safety training and certifications. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests’ service needs thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop grasp, turn, and manipulate objects move up and down stairs and/or service ramps move, lift, or carry objects weighing less than or equal to 25 pounds stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.